10 Best Bug Tracking Tools In 2023

Jira is an issue-tracking and agile project management tool that helps software teams capture, assign, and prioritize bugs. QA teams can build custom workflows to keep track of status changes. Jira workflows are displayed in digital boards that capture the status and transitions of each task within a project.

Bug and development tasks can live in a single backlog in Jira, providing one source of truth for all issue types. Automated email notifications can help your team stay informed of each bug’s status changes.

Jira integrates with source code management tools like Bitbucket, enabling software engineers to fix bugs directly from a Jira ticket. GitHub, Jenkins, Slack, Asana, and Trello are a few of the more than 3,000 Jira integrations that help software teams manage the QA process.

Jira has a free plan for up to 10 users, with enterprise-level pricing available upon request. Businesses can try Jira with a 7-day free trial.

BugHerd simplifies QA for everyone involved in the web development process. Whether an expert tester or a non-technical stakeholder, users can easily mark up web page elements with a simple point and click. Feedback is sent directly to Kanban-style task boards where developers can quickly act on bugs.

Visual feedback is the central feature of BugHerd. Users can pinpoint the exact location of bugs with the software’s drawing and tagging tools. QA and UAT feedback includes a screenshot or video, annotation, and metadata.

BugHerd supports integrations with Slack, GitHub, and WordPress. With the help of integration platforms like Zapier and Integromat, you can connect BugHerd to thousands of other tools.

Subscriptions start at $39 per month. Businesses can try BugHerd free for 14 days.

GitHub Issues is a bug tracking system available in all GitHub source code repositories. In addition to issue management, development teams can use GitHub to host discussions, process internal customer support requests, and submit documentation feedback. The tool’s template builder is a valuable feature for QA teams to set up standard forms for bug reporting and product feature requests.

QA teams can also share contributing guidelines that communicate their bug reporting workflow to stakeholders. You can easily share contributing guidelines by creating a document called CONTRIBUTING.md in the root of your GitHub repository. When a reporter creates a new issue, the system will deploy a pop-up message that directs them to the workflow document.

GitHub integrates with desktop graphical user interface (GUI) tools, including Atom and GitKraken, and project management systems.

A free basic plan is available for individuals and businesses. Users can subscribe to paid plans that start at $4/user/month to access advanced features.

zipBoard is an easy-to-use bug tracking tool that helps you produce visual bug reports, collect user feedback, and measure how well you’re responding to bug reports over time. It's great for digital product agencies and software development teams, but it can be used on a variety of digital products—for example, you can use it in eLearning to get feedback from users taking your courses.

zipBoard’s core feature is the visual bug reporting feature, which helps capture bugs with screenshots and contextual information like browser, device (etc) where the bug was found. This feature also supports video feedback and gives users the ability to annotate with additional context. There's a user feedback (user testing) feature to allow users to flag problems, plus features to help you manage the work—track performance and time, and view bugs in Kanban or list views.

zipBoard has 3 main pricing plans: Team, Agency and Enterprise. Team is ideal for smaller teams that need quality software for quick reviews. Agency is best suited for agencies handling multiple projects, while Enterprise is perfect for those looking optimize their entire product testing and review processes.

LogRocket specializes in tracking defects that occur on the front-end. QA teams can review stack traces, Javascript errors, and console logs alongside session replays to pinpoint the root cause of defects and understand how they affect end-users. LogRocket reports quantify various aspects of customer engagement, like conversions and event interactions, enabling you to prioritize issues hindering product usage.

The platform’s front-end performance monitoring features track CPU and memory usage, page load times, and network speeds. Monitoring can take place at the individual user level or holistically. LogRocket also offers custom metrics that you can tailor to your product’s specific KPIs.

Integrations with Airbrake, Bugsnag, Google Analytics, and other product support and analytics tools are supported.

Pricing varies based on the number of monthly sessions your website receives. Paid subscriptions start at $99/month. Businesses can also start with a free 14-day trial.

The Bug Genie is an open source tool designed to provide efficient and effective project management and issue tracking functionality. It comes with an easy-to-use web interface and is free for small teams.The Bug Genie comes with amazing features like search functionality that allows quick and efficient filtering, thus saving you the time of writing complex queries to retrieve information. In addition to filters and custom fields, Bug Genie provides powerful workflows with custom transition views. It also seamlessly supports agile processes like Scrum or Kanban.The Bug Genie is equipped to connect easily with existing source control systems, ranging from Github to private company repositories, to provide vital feedback activity like issue notifications and updates.Users can sign up for a free trial. However, Bug Genie is not free when self-hosted; users will have to pay for the paid version in those instances.

World leaders in technology, including Mozilla, trust Bugzilla to provide defect tracking, security, and workflow management for highly complex software environments. Installation isn’t complicated and can be performed on various operating systems, including Windows, Mac, and Linux. Administrators can also implement access controls for different departments within an organization.

Bugzilla is able to offer a large number of features and remain free of cost for all users. Its bug search capabilities range from a basic Google-like search to a more advanced system able to run time-based searches and other precise queries. Users can receive bug lists in multiple formats when searching, including CSV for importing into spreadsheets and printable reports containing each bug’s information.

Bugzilla integrates with Bonsai, CVS, Subversion, and Tinderbox.

BugHost is an easy-to-use bug tracking and project management company that operates globally, servicing thousands of companies in all major industrial sectors. This fully-featured bug software is designed for organizations of all sizes, ranging from SMBs to large-scale enterprises. Its online bug system features workflow management amongst other functionality like issue tracking, ticket management, backlog, and release management.

BugHost is equipped with an audit trail feature capable of marking project-wide defects instantaneously, along with providing reports on assigned bugs.BugHost provides real-time visibility with its dashboard for a comprehensive overview of both past and ongoing projects. Report and export features are available to extract data in CSV and XML formats. Pre-defined reports are also available with customizable search functionality. However, the end-to-end solution it offers is only compatible with the Windows operating system.

BugHost offers a 30-day free trial. It has five pricing plans, namely, Startup ($29 per month), Team ($59 per month), Syndicate ($99 per month), Corporate ($159 per month), and Enterprise (starting from $229 per month).

Bird Eats Bug makes it easy for software development teams to screen record defects with minimal effort from a Chrome browser. The tool is a self-serve codeless solution perfect for non-technical stakeholders. Once you spot a bug, hit record, and the system will capture technical information in the background.

QA testers can auto-include supporting information like steps to reproduce bugs and technical logs in all defect reports. Equipped with this information, developers can get to the root of issues and debug faster.

Bird Eats Bug supports integrations with various tools, including Jira, Slack, GitHub, and Linear.

Paid plans start at $8/user/month, with custom pricing available upon request.

Katalon TestOps is a cloud-based test planning, management, and execution tool with robust analytics capabilities. TestOps enables teams to minimize manual processes in test deployment, tool integration, and maintenance, making debugging and product delivery more efficient. Features like automatic load balancing and parallel execution help eliminate redundancies in test execution, leaving more time to fine-tune product quality.

Development teams can make informed product decisions based on AI-powered test reports and data visualizations. Real-time data tracking helps QA testers quickly detect bugs and provide instant feedback on code and test scripts. To maintain complete control of the CI/CD pipeline, stakeholders can receive custom email alerts based on predefined data thresholds.

TestOps easily integrates with testing frameworks like Mocha and JUnit with no coding required. QA teams can also sync with test environments like CircleCI and Kubernetes.

TestOps is free for up to 2,000 test executions per month. Paid subscriptions start at $102/month with a free trial available.