20 Best Free Bug Tracking Software Reviewed For 2024

Jam is a bug-tracking tool that simplifies the process of reporting and capturing bugs by allowing users to report bugs with a single click. It compiles all the necessary information that engineers need to fix issues, including device and browser details, console logs, network logs, repro steps, and backend tracing. 

Why I picked Jam: The tool can capture events that have just occurred on the user's screen, providing an instant replay of the bug. It then automatically records the steps to reproduce a bug, which helps users understand what happened without the need to manually replicate the issue and write down the steps.

Furthermore, users can annotate, blur, edit, and share the captured bug reports. This functionality allows for clear communication and collaboration among team members.

Jam Standout Features and Integrations

Standout features: Aside from the instant replay and automatic recording of bugs, Jam offers a voice recording feature for real-time explanations with video recordings. The tool even supports mobile view inspections. Jam also has JamGPT, an AI debugging assistant, to help engineers receiving bug reports fix code more efficiently.

Integrations include Asana, ClickUp, Figma, GitHub, Jira, Linear, Notion, Sentry, Slack, and more.

Backlog provides project management, code management, and bug tracking capabilities. Trusted by over 18,000 companies across the globe, this tool comes with bug and issue tracking features that enable you to track and resolve bugs seamlessly.

Why I picked Backlog: Backlog makes managing bugs easy by allowing you to create and customize your workflows. It lets you organize tasks in ways that are easy to keep track of. For instance, you can nest subtasks under parent tasks, making it easy to get things done with minimal confusion and errors. 

Backlog allows you to create custom fields that fit your team’s needs and preferences. With the versions and milestones tracking capability, you can arrange and keep track of every release and update.

Backlog Standout Features and Integrations

Standout features: Backlog provides issue templates, which help you standardize issue creation and the bug tracking process. You can use automation to get things done faster. The tool allows you to add issues through email and set up automatic issue creation using an email address. There is also a good notification capability that lets you keep team members and stakeholders in the loop.

Integrations include Jira, Redmine Importer, Typetalk, Cacoo, Slack, Jenkins, Webhook, Microsoft Teams, Google Chat, and LambdaTest.

Asana provides everything you need to track your debugging tasks and keep your team organized and focused on the major goal. The tool is great for companies with remote and distributed teams; it provides task management and collaboration capabilities that help teams work together effectively.

Why I picked Asana: I’m recommending Asana as one of the best defect tracking tools because it’s designed to help you manage complex bug tracking tasks easily. It features a list view, which lets you organize and assign tasks. With lists, each team knows exactly the tasks to accomplish, what is expected of them, and when to complete tasks. Asana streamlines everything and provides the clarity needed to keep track of your debugging activities.

Asana Standout Features and Integrations

Standout features: Asana allows you to streamline your reports and get real-time insights into what your teams are doing. Asana Boards make things a lot easier by helping you focus on tasks currently in the pipeline. Boards help you get a detailed overview of what’s going on and let you know where there are frictions in your workflow.

Asana stands out with its workflow automation capabilities. You can put routine activities like assigning tasks and setting due dates on autopilot, which provides the space you need to focus on other important tasks.

Integrations include Salesforce, Gmail, OneDrive, Zapier, Tableau, Sharepoint, Outlook, Office 365, Box, and Instagantt.

Caspio gives you access to drag-and-drop features you can rely on to manage and track your QA processes with ease. It allows you to build forms, reports, dashboards, and other things to track defects and deliver high-performance products.

Why I picked Caspio: It’s great for users that need a scalable tool that facilitates collaboration. Caspio allows users to collaborate on tasks effectively. It allows you to build interactive reports, which makes keeping tabs on your debugging tasks a lot easier. You can customize your bug reports to suit your requirements and present data in ways that are convenient for your team.

Caspio Standout Features and Integrations

Standout features that set Caspio apart include advanced charts and dashboards and workflow automation. There is an extensive chart library that enables you to create beautiful charts for visualizing data. Caspio’s dashboards come with user-driven filtering and drill-down features that empower you to make decisions based on real-time insights.

With Caspio, assigning tasks and tracking progress is a lot faster. This is due to its workflow automation capabilities. The tool lets you streamline operations by automating routine tasks.

Integrations: Caspio allows you to integrate with a wide range of tools, including Google Drive, Zapier, Microsoft 365, Box, Sogolytics, Twilio, Stova, FastField, LeadMaster, and APIANT.

Instabug is a bug management solution that empowers you to monitor, prioritize, and resolve bugs throughout the entire product development phase. It provides detailed bug reports with the important information you need to fix the issues.

Why I picked Instabug: It offers a mobile app bug tracking solution that lets you receive bug reports and feedback from testers and your users. The software allows you to get reports from testers during development; this helps you to get rid of defects that can impact your product after launch. Instabug takes the game to the next level by letting you receive performance feedback from users when your app is live.

Instabug Standout Features and Integrations

Standout features: Instabug has an in-app bug reporting feature that allows testers and users to seamlessly send feedback or report bugs by simply shaking their devices. From the app, they can send annotated screenshots, screen recordings, or voice notes to explain their experience with your app.

You can reply to users and automate your workflow with third-party integrations. Through in-app chats, you can communicate effectively with customers — request more information from users or inform them that an issue has been resolved.

Integrations include GitHub, Jira, Slack, Asana, Zendesk, Pivotal, Trello, Freshdesk, Basecamp, Zapier, and FrontApp. 

GoodDay is a modern work management platform. It provides a range of work management capabilities that let you stay in control of your defect tracking processes. Its key capabilities include process management, team collaboration, task management, time tracking, analytics, and data management.

Why I picked GoodDay: I added this tool to the list because it makes the remote work model easier to implement. It comes with collaboration capabilities that remote workers need to work together as one productive team. With GoodDay, you can plan and collaborate on one platform.

GoodDay offers task management features that help you manage your bug tracking tasks effectively. You can assign tasks, share task attachments, add custom fields, organize tasks with tags, and track the progress of your tasks. In a nutshell, the tool provides everything you need to track bugs and ensure issues are resolved properly with no confusion.

GoodDay Standout Features and Integrations

Standout features include time management, data management, and advanced reporting and analytics. It offers a range of data management features to help you make good use of the information you gather in the course of QA. You can do bulk editing, create copies of existing items, drag and drop work items, filter information, and sort data according to your needs.

With the time management capability, you can easily keep track of time spent on your work items. The key time management features include a task timer, work schedules, daily timesheets, weekly timesheets, and project time reports.

Integrations include Google Drive, Dropbox, Google Calendar, Slack, Gmail, GitHub, Kanban Tool, Google Docs, and Google Workspace. 

Shortcut is a leading project management tool that helps developers and testers keep track of issues during software testing. It comes with a wide range of project tracking features that enable your team members to work collaboratively to deliver great products.

Why I picked Shortcut: This tool features Kanban boards, which help you manage your team’s bug tracking activities. The boards streamline the entire process and enable you to view anyone’s work with just one click in a Kanban or table view. Shortcut allows you to monitor tasks, customize workflows, assign tasks, update progress, and communicate effectively with team members.

Shortcut Standout Features and Integrations

Standout features include reporting, automation, and Shortcut Teams. Shortcut provides customizable and filterable reporting, which gives you a real insight into your defect tracking processes. The tool comes with automation capabilities that enable you to automate some tasks. This allows you to keep routine tasks out of the way so you can focus on what really matters.

Shortcut Teams helps you manage your team members. With Teams, you can organize your work, assign workflows, monitor ongoing projects, and measure performance.

Integrations: There are APIs that enable you to connect Shortcut to anything. Key integrations include GitHub, Slack, GitLab, Figma, Makelog, Lambda Test, Testlodge, Bugsnag, Rootly, and Zapier.

Rollbar gives you access to real-time error tracking and debugging tools for developers and QA engineers.

Why I picked Rollbar: It enables you to find and resolve errors in your code in real time. The tool gives you complete visibility, which enables you to identify defects right away and fix them at the right time. Another exciting thing about this software is its ability to fix failed tests or broken tests with easy-to-analyze context on errors.

It provides the context that helps you prioritize effectively. Rollbar helps you identify the root cause of defects and provides everything you need to fix issues right away.

Rollbar Standout Features and Integrations

Standout features include automating error response and improving code quality. Rollbar offers AI-aided workflows, which empower you to respond to bugs as quickly as possible. You can also build custom API or webhook-based workflows using Rollbar’s rule engine.

The tool helps you improve code quality by providing important information that makes you understand your code better. Through metrics and historical trends, you get to learn the best practices to implement to enhance code quality.

Integrations include GitHub, GitLab, Slack, Jira, Bitbucket, Datadog, Asana, Lightstep, Heroku, and Azure DevOps.

CaseCamp is a project management software tool that features a range of capabilities, including resource management, budgeting, employee tracking, project roadmaps, time tracking, reporting functionalities, location tracking, and collaboration features. Its tracking feature helps you organize your workflow and keep track of the product debugging processes.

Why I picked CaseCamp: This software helps you organize people and keep them on the same page. It provides the tooling you need to track everyone as they perform their role and ensure your testers are working toward the common goal. CaseCamp makes communication and exchanging information with teams and stakeholders very easy and trackable.

Another thing I like about this tool is the time tracking feature. With this capability, you can set time limits for tasks and track your workers to ensure tasks are completed quickly and correctly. 

CaseCamp Standout Features and Integrations

Standout features include Gantt Chart analysis, employee tracking, document management, iOS app tracking, Android app tracking, and live chat for collaboration.

The employee tracking feature helps you keep track of remote workers during software testing. You can track the location of remote staff and the amount of time spent on projects. The tool allows you to monitor all your debugging tasks from a dashboard. The reporting and analytics features give you insight into the QA activities.

Integrations: CaseCamp allows you to integrate with third-party tools, including GitHub and SVN. 

Bugzilla, a secure and scalable free bug tracking software, is designed to help you plan, organize, and track your QA activities. It lets you categorize bugs, track the issues, and keep tabs on your team throughout the defect management process.

Why I picked Bugzilla: Bugzilla is a leading defect tracking system that provides the tooling you need to keep track of outstanding bugs and other issues that are impacting your product. It offers custom fields and custom workflow, which empower you to customize the bug tracking process to suit what your team has in place.

In addition to the basic HTML layout, Bugzilla presents bug lists in multiple formats, including Atom and iCalendar. You can schedule reports by email, and the tool has a feature you can configure to send out reports to anyone daily, weekly, hourly, etc.

Bugzilla Standout Features and Integrations

Standout features include advanced search capabilities, automatic duplicate bug detection, and time tracking. There is an advanced bug search system that allows you to create any search you want, such as time-based searches, and other forms of specific queries.

With the time tracking feature, you can make an estimate of how long a bug will take to be resolved and then keep track of what your team does in between to ensure time expectations are met. You can also take it a step farther to set a deadline for completing tasks.

Integrations: Integrations are available with Testsigma, Panaya, Bugsnag, QF-Test, Ranorex Studio, Deepinfo, TestComplete, PWSLab, and Test Collab.