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With so many different SaaS testing tools available, figuring out which is right for you is tough. You know you want to ensure that your cloud-based software delivers consistent and reliable performance to users but need to figure out which tool is best. I've got you! In this post I'll help make your choice easy, sharing my personal experiences using dozens of different SaaS testing software with various teams and projects, with my picks of the best SaaS testing tools.

What Are SaaS Testing Tools?

SaaS testing tools are specialized software used for testing Software as a Service (SaaS) applications. These tools focus on verifying the functionality, performance, security, and user experience of cloud-based applications. They cater to the unique requirements of SaaS environments, such as internet scalability, multi-tenant architectures, and integration with various services and APIs.

The benefits of SaaS testing tools include ensuring high quality and reliability of cloud-based applications. They help in identifying performance bottlenecks, security vulnerabilities, and functional issues before the software reaches end-users, thereby enhancing user satisfaction and trust. These tools also support efficient and cost-effective testing processes, enabling quick and thorough evaluation of SaaS applications under diverse conditions and user scenarios. Their use is crucial for maintaining the integrity and performance of SaaS solutions in a competitive and rapidly evolving digital landscape.

Overviews Of The 10 Best SaaS Testing Tools

Here’s a brief description of each SaaS testing tool to showcase each one’s best use case, some noteworthy features, screenshots, and pricing information.

1

BrowserStack

Best SaaS QA tool for testing on a large number of real devices and browsers

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4
1210 reviews

Free trial available

Starts at $29/month

BrowserStack is a QA platform that lets you test your application on 3,000+ real devices and browsers.

Why I picked BrowserStack: This platform stands out from other tools that rely only on emulators and simulators. Testing on real devices and browsers gives you a good understanding of your app’s performance. BrowserStack is super secure, easy to set up, and can be integrated into your DevOps process.

BrowserStack uses cross-browser, Selenium, and visual testing methods to test websites. There are two solutions for mobile app testing - interactive mobile app and automated mobile app testing. These testing solutions or toolchains use automation and integrations to streamline the QA process.

BrowserStack Standout Features and Integrations

Features include cross-browser testing, visual testing, Android testing, iOS testing, and the ability to test in IE.

Integrations include Selenium, Jenkins, Slack, Appium, Jira, Cypress, Gitlab, App Center, and CircleCI.

BrowserStack costs from $29/month for desktop and offers a free account (with some limits).



Pros

  • Comprehensive test coverage
  • Reliable testing with real devices and browsers
  • Easy to set up and maintain

Cons

  • It’s not open source
  • Identifying some bugs found on real devices can be challenging
2

Katalon Studio

Best AI-powered quality management platform

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4
46 reviews

Freemium plan

From $25/month

Katalon Studio is a quality management software that uses artificial intelligence to plan, manage and automate tests.

Why I picked Katalon Studio: Katalon is a comprehensive SaaS testing platform, which offers five solutions: visual, web, API, mobile, and desktop testing. With over 30,000 users, Katalon helps users to launch bug-free software and deliver outstanding digital experiences. 

Katalon Studio features test authoring, test management, test execution, reporting & analytics, and AI-powered Visual testing. The platform allows you to integrate tools, like Jira and X-ray, to run automated and manual tests from a central point.

Katalon Studio Standout Features and Integrations

Features include high test coverage, AI-augmented test suites and scheduling, blend of low-code and full-code features, real-time visibility, actionable insights, self-healing, visual testing, and reports/analytics.

Integrations include AppDynamics, Applitools, Atlassian Bamboo, Atlassian Bitbucket, AWS CodeBuild, AWS CodeCommit, Azure DevOps, Azure Reops, CeeView, and Codemagic.

Katalon Studio starts at $25/month and offers a freemium plan with some feature limitations.



Pros

  • Fast testing
  • It’s user-friendly
  • Flexibility
  • Scalability
  • Low cost and high return on investment

Cons

  • Katalon has a smaller community than the top alternatives
  • It is not open source
  • Limited scripting languages
3

Sauce Labs

Best autonomous low-code testing for SaaS applications

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.3
131 reviews

28 Days Free Trial

From $50/month

Sauce Labs is an all-in-one testing software that features a range of solutions, including low-code testing for SaaS products.

Why I picked Sauce Labs: This tool combines test automation and error monitoring solutions to enable you to build and deliver high-performing web and mobile applications. Sauce Labs stands out with a comprehensive suite of test solutions: API testing, automated UI & visual testing, low-code testing, error monitoring & reporting, mobile testing, and cross-browser testing.

It streamlines SaaS testing using accelerated low-code test automation. Sauce Labs’ AI-powered SaaS testing enables you to create automated end-to-end tests. This feature helps testers with no programming experience run smart, reliable tests.

Sauce Labs Standout Features and Integrations

Features include cross-browser testing on major browsers and OSs, testing on real and virtual devices, reporting with backtrace, many integrations and plugins, cross-platform management, actionable insight on errors across all platforms, and functional API testing.

Integrations include Appium, XCUITest, Cypress, TestCafe, Playwright, Puppeteer, Jira, Testmo, Zebrunner, and Travis CI.

Sauce Labs starts at $50/month and there is a free package that offers weekly test credits.



Pros

  • Flexible pricing
  • There is a free plan
  • Time-saving testing platform
  • Cloud-based capabilities
  • Fast resolution of issues

Cons

  • Customer support doesn’t respond on time
  • Cloud security concerns
  • Inconsistency in test results occurs sometimes
4

Mabl

Best no-code test automation tool

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.3
26 reviews

14-day free trial

Pricing upon request

Mabl is a smart test automation software that provides a wide range of capabilities for application quality assessment.

Why I picked Mabl: The auto-healing functionality of Mabl makes it stand out from top alternatives. The AI-powered self-healing feature makes tests to match the changes to your application. This helps you bring balance to the testing process and reduce time spent on fixing tests.

Mabl is designed to help agile teams to improve application quality with intelligent, low-code automation. The low-code test automation streamlines the QA process by getting rid of the need to code test scripts. This reduces the time it takes to create, run and maintain tests.

Mabl Standout Features and Integrations

Features include automated regression testing, cross-browser testing, API testing, and mobile testing.

Integrations include Jira, Slack, Microsoft Teams, GitHub, Postman, GitLab, Jenkins, Bitbucket, Azure Pipelines, and Bamboo.

Mabl offers customized pricing upon request. They have a 14-day free trial.



Pros

  • Reduced testing time
  • Reduced manual testing
  • High test coverage

Cons

  • Runtime for tests can be slow at times
  • Getting started can be overwhelming
  • It’s not open-source
5

Ghost Inspector

Best for creating automated browser tests for websites and web applications

14 days free trial

From $109/month

Ghost Inspect is a no-code software that enables you to create automated browser tests to identify and fix issues in your websites and web applications.

Why I picked Ghost Inspect: It has out-of-the-box features for testing websites and web applications. With the codeless test editor, you can easily create, execute, and maintain your automated tests. No coding is needed!

Ghost Inspect’s Web Test Recorder helps you significantly reduce the time it takes to write Selenium tests. There is a test scheduling functionality that allows you to run your tests on schedule. Input the time or days you want to run tests and the tool will continuously monitor your website’s performance.

Ghost Inspect Standout Features and Integrations

Features include a codeless test editor, test scheduling, test status notification, and visual testing.

Integrations include GitHub, Jira, Bitbucket, Jenkins, CircleCI, Travis CI, TeamCity, Bamboo, Buildkite, and Slack.

Ghost Inspect costs from $109/month and offers a 14-day trial.



Pros

  • The codeless test editor saves time
  • Anyone can create and run tests
  • The notification feature keeps testers updated

Cons

  • Pricing is not competitive
  • Limited browser options
6

Rainforest

Best for in-app bug reporting and crash reporting

14 Days Free Trial

Pricing upon request

Rainforest QA is a no-code test automation tool that enables you to integrate end-to-end tests into your software development process.

Why I picked Rainforest QA: With Rainforest QA, you can create and execute automated tests without any code. This makes it possible for users without programming knowledge to run tests with ease.

Rainforest QA is an all-in-one tool that provides everything you need for testing, from testing solutions to test management infrastructure and integrations. With video recordings, browser logs, and bug insights, Rainforest provides visibility into the test process.

Rainforest Standout Features and Integrations

Features include no-code automated testing, browser testing, mobile testing, regression testing, testing on virtual machines, and integration with CI/CD pipeline.

Integrations include TeamCity, CircleCI, GitLab, Bamboo, Travis CI, Codeship, Slack, Jira, Microsoft Teams, and GitHub.

Rainforest offers customized pricing upon request and comes with a 14-day free trial.



Pros

  • Easy to set up
  • Non-programmers can create and maintain tests
  • Comprehensive test results
  • Multiple tests at the same time

Cons

  • Customer service needs to be more responsive
  • Test execution can be sluggish at times
7

Zephyr

Best for quick and scalable testing in Jira

30-day free trial

From $10/10 users/month

Zephyr by SmartBear offers three scalable test management solutions for testing in Jira

Why I picked Zephyr: It’s a top test management tool that has three outstanding solutions: Zephyr Squad, Zephyr Scale, and Zephyr Enterprise. The tool combines test management, automation, and integrations to foster collaboration, visibility into QA, and speedy testing.

Zephyr solutions allow you to test in Jira. Zephyr Squad enables you to quick-start your testing in Jira, Zephyr Scale makes scalable testing in Jira easy, and Zephyr Enterprise offers enterprise-wide testing in and outside Jira.

Zephyr Standout Features and Integrations

Features include test automation, integration with BDD and CI frameworks, good test planning, auditing and reporting, test case reusability, advanced test management features, and test traceability and visibility.

Integrations include TestComplete, ReadyAPI, Atlassian JIRA, Jenkins, Selenium, Bamboo, Cucumber, LoadNinja, and CrossBrowserTesting.

Zephyr starts at $10/10 users/month with a 30-day free trial.



Pros

  • Flexible pricing options
  • Full visibility and traceability
  • Reduction in QA time
  • Reduction in the cost of QA

Cons

  • Pricing is not competitive
  • Customer support doesn’t respond on time
8

Jira

Best software development tool for agile teams

7-day free trial

From $7.75 per user/month

Jira Software is an outstanding software development tool that helps QA teams to plan, track, report, and automate SaaS application test cycles.

Why I picked Jira: Trusted by over 100,000 organizations, this tool has unique features that QA teams use to manage tests. Jira has a customizable bug-tracking template you can use to report, track, and prioritize bugs. It boosts collaboration and allows you to break testing processes into manageable chunks.

Jira is designed to help teams stay organized, work fast, and collaborate easily. With the no-code automation feature, your team can save time and significantly increase productivity. Jira allows you to integrate your tools and customize the workflow to suit your project.

Jira Standout Features and Integrations

Features include customizable templates and workflow, full visibility into activities, no-code automation capabilities, issue management, great reporting, and reliable security and compliance.

Integrations include ScriptRunner, Jira Misk Custom Fields (JMCF), Xporter, Worklogs, Asset Management for Jira, Calendar for Jira, Zephyr Scale, BigPicture, and Deep Clone.

Jira costs from $7.75 per user/month with a  7-day free trial.



Pros

  • Easy bug tracking
  • The tool is highly secure
  • Highly customizable
  • Improved collaboration
  • Seamless integration

Cons

  • Less intuitive than top Jira alternatives
  • Steep learning curve - for some features
9

Selenium

Best for automating web applications for testing purposes

Free To Use

Selenium is a SaaS testing platform that provides the capabilities (automation testing tools) users need to automate tests and validate their applications.

Why I Picked Selenium: Selenium provides a set of tools for automating web browsers. The testing system is versatile and includes three major solutions/projects: Selenium Webdriver, Selenium IDE, and Selenium Grid. Selenium combines the capabilities of these three projects to offer fast and reliable SaaS testing.

Selenium is suitable for organizations that want a versatile and fast automated testing system. With Selenium, you can create browser-based regression automation tests, distribute scripts across many environments, develop bug reproduction scripts, execute tests on multiple machines, and manage several environments from a central point.

Selenium Standout Features and Integrations

Features include a browser-based automated testing framework, tests across multiple environments, compatibility with many browsers & operating systems, easy debugging, and cross-browser execution.

Integrations include Zebrunner, Browserless, Mozilla Firefox, Google Chrome, Kualitee, Empirix, Selenide, Testable, TestComplete, and Enov8.

Selenium is a free (open-source) testing framework.

Pros

  • Supports agile and DevOps workflow
  • Many languages are supported
  • A huge community of developers
  • Extensive library of plugins and extensions
  • Supports mobile testing

Cons

  • A steep learning curve
  • Used for web-based applications only
10

TestFairy

Best for in-app bug reporting and crash reporting

14 days free trial

Customized price upon request

TestFairy helps you to launch flawless SaaS apps with its suite of testing solutions, including in-app bug reporting, crash reporting, session video recording, and Real Device Cloud.

Why I picked TestFairy: Trusted by leading global brands, TestFairy helps you to streamline your product development process, manage QA, and launch high-performing apps. TestFairy offers an in-app feedback feature, which allows users to report and resolve issues quickly. 

TestFairy’s Real Device Cloud helps you improve product quality by giving you access to 2,000+ real mobile devices. In addition to being a robust mobile quality system, TestFairy is a super secure, enterprise-level platform. 

TestFairy Standout Features and Integrations

Features include continuous app testing, remote logging and support, user data encryption, innovative bug-reporting features, app distribution, and single sign-on.

Integrations include Jira, Trello, Slack, Fuse Open, Xamarin, PhoneGap, Jenkins, Unity, Travis CI, and GitHub.

TestFairy offers customized pricing upon request and has a 14-day free trial.



Pros

  • Very good customer service
  • Detailed and actionable bug reports
  • Good security

Cons

  • The learning curve is a bit challenging
  • The UI needs to be improved
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Other SaaS Testing Options

Here are a few more options that didn’t make the best SaaS testing tools list:

  1. Appium

    Best test automation tool for native, hybrid, and mobile web applications

  2. New Relic

    Best for AI-driven observability

  3. Tricentis Test Automation

    Best for agile teams

  4. Reflect

    Best for automated regression testing

  5. TestRail

    Best for industry-standard test management

  6. Tricentis Tosca

    Test automation, test management, and performance testing solutions for developers in various industries, including Utilities, government, telecom, healthcare, and financial services

  7. Tricentis Testim

    Test automation solutions and Salesforce testing for engineers and agile teams

  8. Experitest

    Continuous web and mobile testing capabilities for users in companies of all sizes

  9. CrossBrowserTesting

    Functional testing, test management, performance testing, and agile testing capabilities for QA teams in small and big enterprises

  10. Cypress

    Browser testing and visual debugging capabilities for developers across all industries

How I Selected the Best SaaS Testing Tools

Perhaps you're wondering how I selected the best SaaS testing tools for this list. To build this top 10 list, I evaluated and compared a wide range of SaaS testing tools with positive user ratings.

After determining my long list of top choices, I further honed my list by using the selection criteria below to see how each platform stacked up against the next one. I also drew on my years of QA experience to pinpoint the features that add a lot of value.

Selection Criteria

Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best SaaS testing tools for this article:

Usability:

When choosing a SaaS testing tool, usability is one of the major factors to consider. All the tools on my list are user-friendly—the user experience is top-notch. They have responsive & intuitive interfaces. You can easily get started with the tools using the ready-to-use features and following the on-screen instructions.

Issue Tracking:

I looked out for testing solutions with issue-tracking capability. Tracking features help application testing experts to keep tabs on activities. Given the complexity of SaaS testing, it’s easy to get overwhelmed and lose track of bugs that are yet to be fixed. With issue-tracking functionality, you can follow up on issues until they are properly fixed.

Collaboration: 

The efficiency and productivity of your QA team depend heavily on the ability of the team members to collaborate. Modern testing tools come with features that enable testers to share tools and test data in real-time—irrespective of their locations. All the tools on this list have collaboration features, which enable users to collaborate seamlessly and improve productivity.

Software Integrations: 

QA teams rely on various tools to get things done. Moving data from one tool to another when conducting tests is labor-intensive and time-consuming. Leading testing software solves this problem by enabling users to directly integrate their third-party tools. Integrations improve collaboration and make data sharing seamless.

Pricing:

You can get good SaaS testing software without breaking the bank. I considered pricing when picking the tools on this list. All the software is fairly priced and you’ll find a tool that suits your project, as well as your budget.

People Also Ask

Use SaaS Testing Tools To Launch Fast, Bug-Free SaaS Products

Having a good SaaS app idea is not enough to make your product successful. You need to build a high-quality application that can compete in the market. A buggy and low-performing product is more likely to be abandoned by users. 

Use a SaaS testing platform to verify and validate your application. SaaS testing tools help you to identify and fix issues before launching your product. Carefully explore the tools above to find the one that suits your needs and budget.

One more thing, sign up for the newsletter to get the latest insights from top thinkers in the QA industry.

By Anyalebechi Elisha

I’m Anyalebechi Elisha, a tech blogger and cybersecurity expert. For more than 3 years, I’ve been researching and writing short-form and long-form articles across many tech niches – with major focus on cybersecuty.