Best SaaS Testing Tools Shortlist
Here’s the shortlist of the best tools that I’ll cover in this article.
The SaaS industry has been growing massively. Over the past seven years, the SaaS industry has grown by about 500%. According to Gartner, the SaaS space is expected to grow from $146 billion in 2021 to an estimated value of $195.2 billion by the end of 2023. As a result, the SaaS marketplace is expected to be super competitive. To stand out in the booming SaaS market, your product must be of great quality—devoid of bugs and user experience issues. This is where SaaS testing platforms come in.
SaaS testing tools help companies to ensure their applications function properly as designed. The QA solutions enable them to deliver high-quality products to the competitive SaaS marketplace. That said, there are many SaaS testing tools to choose from. This makes picking the right tool for your product difficult.
To help you choose the testing software that is worth the investment, I have listed and explained the 10 best SaaS testing tools you can use to verify and validate your applications.
How I Selected the Best SaaS Testing Tools
Perhaps you're wondering how I selected the best SaaS testing tools for this list. To build this top 10 list, I evaluated and compared a wide range of SaaS testing tools with positive user ratings.
After determining my long list of top choices, I further honed my list by using the selection criteria below to see how each platform stacked up against the next one. I also drew on my years of QA experience to pinpoint the features that add a lot of value.
If you have general questions about SaaS testing tools or how to pick the best SaaS testing tools for your organization, take a look at our frequently asked questions section below. Or, you can skip directly to my detailed software summaries, if that's what you need the most.
Selection Criteria
Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best SaaS testing tools for this article:
Usability:
When choosing a SaaS testing tool, usability is one of the major factors to consider. All the tools on my list are user-friendly—the user experience is top-notch. They have responsive & intuitive interfaces. You can easily get started with the tools using the ready-to-use features and following the on-screen instructions.
Issue Tracking:
I looked out for testing solutions with issue-tracking capability. Tracking features help application testing experts to keep tabs on activities. Given the complexity of SaaS testing, it’s easy to get overwhelmed and lose track of bugs that are yet to be fixed. With issue-tracking functionality, you can follow up on issues until they are properly fixed.
Collaboration:
The efficiency and productivity of your QA team depend heavily on the ability of the team members to collaborate. Modern testing tools come with features that enable testers to share tools and test data in real-time—irrespective of their locations. All the tools on this list have collaboration features, which enable users to collaborate seamlessly and improve productivity.
Software Integrations:
QA teams rely on various tools to get things done. Moving data from one tool to another when conducting tests is labor-intensive and time-consuming. Leading testing software solves this problem by enabling users to directly integrate their third-party tools. Integrations improve collaboration and make data sharing seamless.
Pricing:
You can get good SaaS testing software without breaking the bank. I considered pricing when picking the tools on this list. All the software is fairly priced and you’ll find a tool that suits your project, as well as your budget.
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Overviews Of The 10 Best SaaS Testing Tools
Here’s a brief description of each SaaS testing tool to showcase each one’s best use case, some noteworthy features, screenshots, and pricing information.
BrowserStack
Best SaaS QA tool for testing on a large number of real devices and browsers
BrowserStack is a QA platform that lets you test your application on 3,000+ real devices and browsers.
Why I picked BrowserStack: This platform stands out from other tools that rely only on emulators and simulators. Testing on real devices and browsers gives you a good understanding of your app’s performance. BrowserStack is super secure, easy to set up, and can be integrated into your DevOps process.
BrowserStack uses cross-browser, Selenium, and visual testing methods to test websites. There are two solutions for mobile app testing - interactive mobile app and automated mobile app testing. These testing solutions or toolchains use automation and integrations to streamline the QA process.
BrowserStack Standout Features and Integrations
Features include cross-browser testing, visual testing, Android testing, iOS testing, and the ability to test in IE.
Integrations include Selenium, Jenkins, Slack, Appium, Jira, Cypress, Gitlab, App Center, and CircleCI.
BrowserStack costs from $29/month for desktop and offers a free account (with some limits).
Pros
- Easy to set up and maintain
- Reliable testing with real devices and browsers
- Comprehensive test coverage
Cons
- Identifying some bugs found on real devices can be challenging
- It’s not open source
Katalon Studio
Best AI-powered quality management platform
Katalon Studio is a quality management software that uses artificial intelligence to plan, manage and automate tests.
Why I picked Katalon Studio: Katalon is a comprehensive SaaS testing platform, which offers five solutions: visual, web, API, mobile, and desktop testing. With over 30,000 users, Katalon helps users to launch bug-free software and deliver outstanding digital experiences.
Katalon Studio features test authoring, test management, test execution, reporting & analytics, and AI-powered Visual testing. The platform allows you to integrate tools, like Jira and X-ray, to run automated and manual tests from a central point.
Katalon Studio Standout Features and Integrations
Features include high test coverage, AI-augmented test suites and scheduling, blend of low-code and full-code features, real-time visibility, actionable insights, self-healing, visual testing, and reports/analytics.
Integrations include AppDynamics, Applitools, Atlassian Bamboo, Atlassian Bitbucket, AWS CodeBuild, AWS CodeCommit, Azure DevOps, Azure Reops, CeeView, and Codemagic.
Katalon Studio starts at $25/month and offers a freemium plan with some feature limitations.
Pros
- Low cost and high return on investment
- Scalability
- Flexibility
- It’s user-friendly
- Fast testing
Cons
- Limited scripting languages
- It is not open source
- Katalon has a smaller community than the top alternatives
Sauce Labs
Best autonomous low-code testing for SaaS applications
Sauce Labs is an all-in-one testing software that features a range of solutions, including low-code testing for SaaS products.
Why I picked Sauce Labs: This tool combines test automation and error monitoring solutions to enable you to build and deliver high-performing web and mobile applications. Sauce Labs stands out with a comprehensive suite of test solutions: API testing, automated UI & visual testing, low-code testing, error monitoring & reporting, mobile testing, and cross-browser testing.
It streamlines SaaS testing using accelerated low-code test automation. Sauce Labs’ AI-powered SaaS testing enables you to create automated end-to-end tests. This feature helps testers with no programming experience run smart, reliable tests.
Sauce Labs Standout Features and Integrations
Features include cross-browser testing on major browsers and OSs, testing on real and virtual devices, reporting with backtrace, many integrations and plugins, cross-platform management, actionable insight on errors across all platforms, and functional API testing.
Integrations include Appium, XCUITest, Cypress, TestCafe, Playwright, Puppeteer, Jira, Testmo, Zebrunner, and Travis CI.
Sauce Labs starts at $50/month and there is a free package that offers weekly test credits.
Pros
- Fast resolution of issues
- Cloud-based capabilities
- Time-saving testing platform
- There is a free plan
- Flexible pricing
Cons
- Inconsistency in test results occurs sometimes
- Cloud security concerns
- Customer support doesn’t respond on time
Rainforest
Best for in-app bug reporting and crash reporting
Rainforest QA is a no-code test automation tool that enables you to integrate end-to-end tests into your software development process.
Why I picked Rainforest QA: With Rainforest QA, you can create and execute automated tests without any code. This makes it possible for users without programming knowledge to run tests with ease.
Rainforest QA is an all-in-one tool that provides everything you need for testing, from testing solutions to test management infrastructure and integrations. With video recordings, browser logs, and bug insights, Rainforest provides visibility into the test process.
Rainforest Standout Features and Integrations
Features include no-code automated testing, browser testing, mobile testing, regression testing, testing on virtual machines, and integration with CI/CD pipeline.
Integrations include TeamCity, CircleCI, GitLab, Bamboo, Travis CI, Codeship, Slack, Jira, Microsoft Teams, and GitHub.
Rainforest offers customized pricing upon request and comes with a 14-day free trial.
Pros
- Multiple tests at the same time
- Comprehensive test results
- Easy to set up
- Non-programmers can create and maintain tests
Cons
- Test execution can be sluggish at times
- Customer service needs to be more responsive
Zephyr
Best for quick and scalable testing in Jira
Zephyr by SmartBear offers three scalable test management solutions for testing in Jira
Why I picked Zephyr: It’s a top test management tool that has three outstanding solutions: Zephyr Squad, Zephyr Scale, and Zephyr Enterprise. The tool combines test management, automation, and integrations to foster collaboration, visibility into QA, and speedy testing.
Zephyr solutions allow you to test in Jira. Zephyr Squad enables you to quick-start your testing in Jira, Zephyr Scale makes scalable testing in Jira easy, and Zephyr Enterprise offers enterprise-wide testing in and outside Jira.
Zephyr Standout Features and Integrations
Features include test automation, integration with BDD and CI frameworks, good test planning, auditing and reporting, test case reusability, advanced test management features, and test traceability and visibility.
Integrations include TestComplete, ReadyAPI, Atlassian JIRA, Jenkins, Selenium, Bamboo, Cucumber, LoadNinja, and CrossBrowserTesting.
Zephyr starts at $10/10 users/month with a 30-day free trial.
Pros
- Reduction in the cost of QA
- Reduction in QA time
- Full visibility and traceability
- Flexible pricing options
Cons
- Customer support doesn’t respond on time
- Pricing is not competitive
Jira
Best software development tool for agile teams
Jira Software is an outstanding software development tool that helps QA teams to plan, track, report, and automate SaaS application test cycles.
Why I picked Jira: Trusted by over 100,000 organizations, this tool has unique features that QA teams use to manage tests. Jira has a customizable bug-tracking template you can use to report, track, and prioritize bugs. It boosts collaboration and allows you to break testing processes into manageable chunks.
Jira is designed to help teams stay organized, work fast, and collaborate easily. With the no-code automation feature, your team can save time and significantly increase productivity. Jira allows you to integrate your tools and customize the workflow to suit your project.
Jira Standout Features and Integrations
Features include customizable templates and workflow, full visibility into activities, no-code automation capabilities, issue management, great reporting, and reliable security and compliance.
Integrations include ScriptRunner, Jira Misk Custom Fields (JMCF), Xporter, Worklogs, Asset Management for Jira, Calendar for Jira, Zephyr Scale, BigPicture, and Deep Clone.
Jira costs from $7.75 per user/month with a 7-day free trial.
Pros
- Seamless integration
- Improved collaboration
- Highly customizable
- The tool is highly secure
- Easy bug tracking
Cons
- Steep learning curve - for some features
- Less intuitive than top Jira alternatives
Ghost Inspector
Best for creating automated browser tests for websites and web applications
Ghost Inspect is a no-code software that enables you to create automated browser tests to identify and fix issues in your websites and web applications.
Why I picked Ghost Inspect: It has out-of-the-box features for testing websites and web applications. With the codeless test editor, you can easily create, execute, and maintain your automated tests. No coding is needed!
Ghost Inspect’s Web Test Recorder helps you significantly reduce the time it takes to write Selenium tests. There is a test scheduling functionality that allows you to run your tests on schedule. Input the time or days you want to run tests and the tool will continuously monitor your website’s performance.
Ghost Inspect Standout Features and Integrations
Features include a codeless test editor, test scheduling, test status notification, and visual testing.
Integrations include GitHub, Jira, Bitbucket, Jenkins, CircleCI, Travis CI, TeamCity, Bamboo, Buildkite, and Slack.
Ghost Inspect costs from $109/month and offers a 14-day trial.
Pros
- The notification feature keeps testers updated
- Anyone can create and run tests
- The codeless test editor saves time
Cons
- Limited browser options
- Pricing is not competitive
Appium
Best test automation tool for native, hybrid, and mobile web applications
Appium is an open-source testing system that provides the solutions you need to test your native, hybrid, and mobile web applications.
Why I picked Appium: This tool makes testing native apps easy and fast. Appium offers solutions that meet your mobile automation needs. It’s an open-source, cross-platform tool that provides the capabilities required to automate native, mobile web, and hybrid apps.
Appium enables you to create tests for various operating systems using the same application programming interface. As a result, code reuse is possible across multiple platforms (iOS, Android, Windows).
Appium Standout Features and Integrations
Features include open-source, test automation systems for native apps, cross-platform, robust mobile testing, compatible with many test automation frameworks, and automated testing on real devices and simulators.
Integrations include Zebrunner, Genymotion, CrossBrowserTesting, Test Modeller, MoQuality, SpecFlow, NeoLoad, Codemagic, Testinium, and Subject7.
Appium is a free tool.
Pros
- Robust integration options
- Easy to set up
- It’s free
Cons
- QA experts complain of setup and testing issues
- There is no dedicated customer service team
- Users need basic programming skill
Selenium
Best for automating web applications for testing purposes
Selenium is a SaaS testing platform that provides the capabilities (automation testing tools) users need to automate tests and validate their applications.
Why I Picked Selenium: Selenium provides a set of tools for automating web browsers. The testing system is versatile and includes three major solutions/projects: Selenium Webdriver, Selenium IDE, and Selenium Grid. Selenium combines the capabilities of these three projects to offer fast and reliable SaaS testing.
Selenium is suitable for organizations that want a versatile and fast automated testing system. With Selenium, you can create browser-based regression automation tests, distribute scripts across many environments, develop bug reproduction scripts, execute tests on multiple machines, and manage several environments from a central point.
Selenium Standout Features and Integrations
Features include a browser-based automated testing framework, tests across multiple environments, compatibility with many browsers & operating systems, easy debugging, and cross-browser execution.
Integrations include Zebrunner, Browserless, Mozilla Firefox, Google Chrome, Kualitee, Empirix, Selenide, Testable, TestComplete, and Enov8.
Selenium is a free (open-source) testing framework.
Pros
- Supports mobile testing
- Extensive library of plugins and extensions
- A huge community of developers
- Many languages are supported
- Supports agile and DevOps workflow
Cons
- Used for web-based applications only
- A steep learning curve
TestFairy
Best for in-app bug reporting and crash reporting
TestFairy helps you to launch flawless SaaS apps with its suite of testing solutions, including in-app bug reporting, crash reporting, session video recording, and Real Device Cloud.
Why I picked TestFairy: Trusted by leading global brands, TestFairy helps you to streamline your product development process, manage QA, and launch high-performing apps. TestFairy offers an in-app feedback feature, which allows users to report and resolve issues quickly.
TestFairy’s Real Device Cloud helps you improve product quality by giving you access to 2,000+ real mobile devices. In addition to being a robust mobile quality system, TestFairy is a super secure, enterprise-level platform.
TestFairy Standout Features and Integrations
Features include continuous app testing, remote logging and support, user data encryption, innovative bug-reporting features, app distribution, and single sign-on.
Integrations include Jira, Trello, Slack, Fuse Open, Xamarin, PhoneGap, Jenkins, Unity, Travis CI, and GitHub.
TestFairy offers customized pricing upon request and has a 14-day free trial.
Pros
- Good security
- Detailed and actionable bug reports
- Very good customer service
Cons
- The UI needs to be improved
- The learning curve is a bit challenging
The 10 Best SaaS Testing Tools Summary
| Tool | Free Option | Price | ||
|---|---|---|---|---|
| 1 | BrowserStack Best SaaS QA tool for testing on a large number of real devices and browsers | Not available | Starts at $29/month | Visit Website |
| 2 | Katalon Studio Best AI-powered quality management platform | Freemium plan | From $25/month | Visit Website |
| 3 | Sauce Labs Best autonomous low-code testing for SaaS applications | 28 Days Free Trial | From $50/month | Visit Website |
| 4 |  Rainforest Best for in-app bug reporting and crash reporting | 14 Days Free Trial | Pricing upon request | Visit Website |
| 5 |  Zephyr Best for quick and scalable testing in Jira | 30 days free trial | From $10/10 users/month | Visit Website |
| 6 |  Jira Best software development tool for agile teams | 7 days free trial | From $7.75 per user/month | Visit Website |
| 7 |  Ghost Inspector Best for creating automated browser tests for websites and web applications | 14 days free trial | From $109/month | Visit Website |
| 8 |  Appium Best test automation tool for native, hybrid, and mobile web applications | Not available | Free To Use | Visit Website |
| 9 |  Selenium Best for automating web applications for testing purposes | Not available | Free To Use | Visit Website |
| 10 |  TestFairy Best for in-app bug reporting and crash reporting | 14 days free trial | Customized price upon request | Visit Website |
Other SaaS Testing Options
Here are a few more options that didn’t make the best SaaS testing tools list:
- TestRail
Best for industry-standard test management
- Mabl
Best no-code test automation tool
- Tricentis Tosca
Test automation, test management, and performance testing solutions for developers in various industries, including Utilities, government, telecom, healthcare, and financial services
- Testim
Test automation solutions and Salesforce testing for engineers and agile teams
- Experitest
Continuous web and mobile testing capabilities for users in companies of all sizes
- Cypress
Browser testing and visual debugging capabilities for developers across all industries
- Perfecto
Continuous, automated, mobile app, and web testing solutions for QA teams in automotive, financial services, healthcare, retail, and telecom industries
- CrossBrowserTesting
Functional testing, test management, performance testing, and agile testing capabilities for QA teams in small and big enterprises
- BitBar
Browser testing and device testing solutions for QA professionals in companies of all sizes
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Use SaaS Testing Tools To Launch Fast, Bug-Free SaaS Products
Having a good SaaS app idea is not enough to make your product successful. You need to build a high-quality application that can compete in the market. A buggy and low-performing product is more likely to be abandoned by users.
Use a SaaS testing platform to verify and validate your application. SaaS testing tools help you to identify and fix issues before launching your product. Carefully explore the tools above to find the one that suits your needs and budget.
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