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With so many different SaaS testing tools available, figuring out which is right for you is tough. You know you want to ensure that your cloud-based software delivers consistent and reliable performance to users but need to figure out which tool is best. I've got you! In this post I'll help make your choice easy, sharing my personal experiences using dozens of different SaaS testing software with various teams and projects, with my picks of the best SaaS testing tools.

What Are SaaS Testing Tools?

SaaS testing tools are specialized software used for testing Software as a Service (SaaS) applications. These tools focus on verifying the functionality, performance, security, and user experience of cloud-based applications. They cater to the unique requirements of SaaS environments, such as internet scalability, multi-tenant architectures, and integration with various services and APIs.

The benefits of SaaS testing tools include ensuring high quality and reliability of cloud-based applications. They help in identifying performance bottlenecks, security vulnerabilities, and functional issues before the software reaches end-users, thereby enhancing user satisfaction and trust. These tools also support efficient and cost-effective testing processes, enabling quick and thorough evaluation of SaaS applications under diverse conditions and user scenarios. Their use is crucial for maintaining the integrity and performance of SaaS solutions in a competitive and rapidly evolving digital landscape.

Overviews Of The 10 Best SaaS Testing Tools

Here’s a brief description of each SaaS testing tool to showcase each one’s best use case, some noteworthy features, screenshots, and pricing information.

Best for AI-driven observability

  • Free plan available
  • From $49/user/month
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Rating: 4.3/5

New Relic is a a digital performance monitoring and management solution that serves as a critical tool for developers, operations, and business stakeholders to track and optimize software applications' performance.

Why I picked New Relic: By harnessing artificial intelligence, New Relic offers a proactive approach to monitoring, helping teams identify and solve issues before they impact the user experience. This not only streamlines the monitoring process but also enhances the precision of alerts, ensuring that notifications are both relevant and actionable. 

Moreover, New Relic's AI-driven observability extends its utility by offering root cause analysis capabilities, significantly reducing the time and effort required to diagnose and resolve complex issues. Overall, the platform's ability to correlate data across various layers of the tech stack, from the application down to the infrastructure, supports both immediate troubleshooting efforts and strategic planning for future performance optimizations.

New Relic Standout Features and Integrations

Features include Real User Monitoring (RUM), Pixie auto-telemetry with eBPF, distributed tracing across microservices, synthetic monitoring for automated testing, and full-stack observability with entity-centric views.

Integrations include Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Kubernetes, Docker, Jira, Slack, PagerDuty, Grafana, and Prometheus.

New Relic starts at $49/user/month. A free version is also available.

Pros and cons

Pros:

  • Provides historical data for analysis and troubleshooting
  • Includes customizable dashboards and visualizations
  • Offers real-time performance insights

Cons:

  • Data retention and storage limitations
  • Some issues with auto-renewal and billing
  • Lacks a default dashboard

Best for automated testing led by human experts

  • Free demo available
  • Pricing upon request
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Rating: 4.8/5

QA Wolf is a hybrid platform and service designed to assist software teams in achieving high levels of automated test coverage. It offers solutions for accessibility, performance, and Salesforce testing, catering to businesses of various sizes and industries.

Why I Picked QA Wolf: I chose QA Wolf for its unique hybrid platform-service approach to SaaS testing. The QA Wolf team will work with you to design, run, and maintain automated tests, depending on your specific requirements. By allowing an external team to create and maintain your tests, you can redirect saved time to other development efforts, like fixing bugs and releasing new updates. I also like that users have direct communication options through Slack with the QA Wolf team and all bug reports are human-verified for more reliability.

QA Wolf Standout Features & Integrations 

Features include a centralized dashboard, comprehensive test coverage reports, unlimited parallel test runs, real-time bug reporting, customizable test plans, and continuous monitoring and maintenance by QA experts.

Integrations include Jenkins, Jira, Asana, Linear, Slack, Microsoft Teams, GitHub, GitLab, Bitbucket, Azure DevOps, Travis CI, and CircleCI.

Pros and cons

Pros:

  • QA Wolf team is responsive over direct communication channels
  • Human-verified bug reports
  • 24-hour maintenance from QA Wolf's experts

Cons:

  • Less flexibility to control your own testing process
  • May not be the best for scalability

Best for automated regression testing

  • 14-day free trial + 30 mins free tests
  • From $200/month
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Rating: 4.7/5

Reflect is an AI-powered automated regression testing platform that enhances test coverage without impeding development. With Reflect, easily create comprehensive end-to-end tests without writing any code, utilizing your web browser as the interface, recording actions to generate repeatable tests, enabling frequent testing without installations.

Why I Picked Reflect: Users can leverage Reflect's advanced visual testing capabilities to uncover elusive bugs often missed by typical website automation tools. They offer first-class support for detecting and resolving visual regressions, including UI bugs that do not affect site functionality. You can set up and execute tests effortlessly with Reflect's built-in scheduler, or seamlessly integrate with your existing CI/CD solution through their comprehensive integration options. Additionally, Reflect provides cross-browser testing, ensuring compatibility across modern browsers like Chrome, Firefox, Edge, and Safari, with regular infrastructure updates to accommodate new browser versions.

Reflect Standout Features & Integrations 

Features include regression testing, visual testing, automated testing, parallel testing, CI/CD integration, cross-browser testing, end-to-end testing, no-code/low-code, test scheduler, website testing, API testing, cloud recorder, video playback, email testing, SMS testing, and SAML/SSO.

Integrations include Azure DevOps, Bitbucket Pipeline, CircleCI, GitHub, Actions, Heroku, Gitlab CI/CD, Jenkins Pipeline, Coherence, Webapp.io, Travis CI, Jenkins-X, Codefresh, and AWS CodeDeploy.

Pros and cons

Pros:

  • Built-in first-class support for visual testing
  • Unlimited tests, unlimited users
  • 30 min free test execution time

Cons:

  • Extra cost for more than 30-day test data retention
  • Some features are add-ons (email, SMS)

Best for cost-effective SaaS testing

  • 14-day free trial + free plan available
  • From $99/month
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Rating: 5/5

BugBug is a modern tool that facilitates test automation for web applications, tailored for use by software testers, developers, and product managers.

Why I picked BugBug: BugBug is a browser-based application tailored for software testers, developers, and product managers, focusing on test automation. It includes features like components, variables, waiting conditions, and integration with build systems. The tool also offers educational resources, including a step-by-step tutorial for beginners and a guide for tech leaders on automation testing.

BugBug Standout Features & Integrations

Features include browser-based testing, no/low-code test management, parallel cloud test runs, email notifications, dedicated customer support, in-browser debugging, and easy team collaboration functionality.

Integrations offered natively include GitHub, Jenkins, Travis CI, GitLab, BitBucket, and hundreds more through Zapier.

BugBug is free forever if you don’t use cloud features. You can run an unlimited number of tests in your own browser. Only schedule monitoring and CI/CD integration require a subscription, which starts at $99/month.

Pros and cons

Pros:

  • Cloud-based for easier access
  • No code solution
  • User-friendly interface

Cons:

  • A bit of a learning curve
  • Limited advanced customization

Best SaaS QA tool for testing on a large number of real devices and browsers

  • Free trial available
  • Starts at $29/month
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Rating: 4.5/5

BrowserStack is a QA platform that lets you test your application on 3,000+ real devices and browsers.

Why I picked BrowserStack: This platform stands out from other tools that rely only on emulators and simulators. Testing on real devices and browsers gives you a good understanding of your app’s performance. BrowserStack is super secure, easy to set up, and can be integrated into your DevOps process.

BrowserStack uses cross-browser, Selenium, and visual testing methods to test websites. There are two solutions for mobile app testing - interactive mobile app and automated mobile app testing. These testing solutions or toolchains use automation and integrations to streamline the QA process.

BrowserStack Standout Features and Integrations

Features include cross-browser testing, visual testing, Android testing, iOS testing, and the ability to test in IE.

Integrations include Selenium, Jenkins, Slack, Appium, Jira, Cypress, Gitlab, App Center, and CircleCI.

BrowserStack costs from $29/month for desktop and offers a free account (with some limits).



Pros and cons

Pros:

  • Easy to set up and maintain
  • Reliable testing with real devices and browsers
  • Comprehensive test coverage

Cons:

  • Identifying some bugs found on real devices can be challenging
  • It’s not open source

Best AI-powered quality management platform

  • Freemium plan
  • From $25/month
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Rating: 4.4/5

Katalon Studio is a quality management software that uses artificial intelligence to plan, manage and automate tests.

Why I picked Katalon Studio: Katalon is a comprehensive SaaS testing platform, which offers five solutions: visual, web, API, mobile, and desktop testing. With over 30,000 users, Katalon helps users to launch bug-free software and deliver outstanding digital experiences. 

Katalon Studio features test authoring, test management, test execution, reporting & analytics, and AI-powered Visual testing. The platform allows you to integrate tools, like Jira and X-ray, to run automated and manual tests from a central point.

Katalon Studio Standout Features and Integrations

Features include high test coverage, AI-augmented test suites and scheduling, blend of low-code and full-code features, real-time visibility, actionable insights, self-healing, visual testing, and reports/analytics.

Integrations include AppDynamics, Applitools, Atlassian Bamboo, Atlassian Bitbucket, AWS CodeBuild, AWS CodeCommit, Azure DevOps, Azure Reops, CeeView, and Codemagic.

Katalon Studio starts at $25/month and offers a freemium plan with some feature limitations.



Pros and cons

Pros:

  • Low cost and high return on investment
  • Scalability
  • Flexibility
  • It’s user-friendly
  • Fast testing

Cons:

  • Limited scripting languages
  • It is not open source
  • Katalon has a smaller community than the top alternatives

Best autonomous low-code testing for SaaS applications

  • 28 Days Free Trial
  • From $50/month
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Rating: 4.3/5

Sauce Labs is an all-in-one testing software that features a range of solutions, including low-code testing for SaaS products.

Why I picked Sauce Labs: This tool combines test automation and error monitoring solutions to enable you to build and deliver high-performing web and mobile applications. Sauce Labs stands out with a comprehensive suite of test solutions: API testing, automated UI & visual testing, low-code testing, error monitoring & reporting, mobile testing, and cross-browser testing.

It streamlines SaaS testing using accelerated low-code test automation. Sauce Labs’ AI-powered SaaS testing enables you to create automated end-to-end tests. This feature helps testers with no programming experience run smart, reliable tests.

Sauce Labs Standout Features and Integrations

Features include cross-browser testing on major browsers and OSs, testing on real and virtual devices, reporting with backtrace, many integrations and plugins, cross-platform management, actionable insight on errors across all platforms, and functional API testing.

Integrations include Appium, XCUITest, Cypress, TestCafe, Playwright, Puppeteer, Jira, Testmo, Zebrunner, and Travis CI.

Sauce Labs starts at $50/month and there is a free package that offers weekly test credits.



Pros and cons

Pros:

  • Fast resolution of issues
  • Cloud-based capabilities
  • Time-saving testing platform
  • There is a free plan
  • Flexible pricing

Cons:

  • Inconsistency in test results occurs sometimes
  • Cloud security concerns
  • Customer support doesn’t respond on time

Best no-code test automation tool

  • 14-day free trial
  • Pricing upon request
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Rating: 4.4/5

Mabl is a smart test automation software that provides a wide range of capabilities for application quality assessment.

Why I picked Mabl: The auto-healing functionality of Mabl makes it stand out from top alternatives. The AI-powered self-healing feature makes tests to match the changes to your application. This helps you bring balance to the testing process and reduce time spent on fixing tests.

Mabl is designed to help agile teams to improve application quality with intelligent, low-code automation. The low-code test automation streamlines the QA process by getting rid of the need to code test scripts. This reduces the time it takes to create, run and maintain tests.

Mabl Standout Features and Integrations

Features include automated regression testing, cross-browser testing, API testing, and mobile testing.

Integrations include Jira, Slack, Microsoft Teams, GitHub, Postman, GitLab, Jenkins, Bitbucket, Azure Pipelines, and Bamboo.

Mabl offers customized pricing upon request. They have a 14-day free trial.



Pros and cons

Pros:

  • High test coverage
  • Reduced manual testing
  • Reduced testing time

Cons:

  • It’s not open-source
  • Getting started can be overwhelming
  • Runtime for tests can be slow at times

Best for in-app bug reporting and crash reporting

  • 14 days free trial
  • Customized price upon request

TestFairy helps you to launch flawless SaaS apps with its suite of testing solutions, including in-app bug reporting, crash reporting, session video recording, and Real Device Cloud.

Why I picked TestFairy: Trusted by leading global brands, TestFairy helps you to streamline your product development process, manage QA, and launch high-performing apps. TestFairy offers an in-app feedback feature, which allows users to report and resolve issues quickly. 

TestFairy’s Real Device Cloud helps you improve product quality by giving you access to 2,000+ real mobile devices. In addition to being a robust mobile quality system, TestFairy is a super secure, enterprise-level platform. 

TestFairy Standout Features and Integrations

Features include continuous app testing, remote logging and support, user data encryption, innovative bug-reporting features, app distribution, and single sign-on.

Integrations include Jira, Trello, Slack, Fuse Open, Xamarin, PhoneGap, Jenkins, Unity, Travis CI, and GitHub.

TestFairy offers customized pricing upon request and has a 14-day free trial.



Pros and cons

Pros:

  • Good security
  • Detailed and actionable bug reports
  • Very good customer service

Cons:

  • The UI needs to be improved
  • The learning curve is a bit challenging

Best test automation tool for native, hybrid, and mobile web applications

  • Free to use

Appium is an open-source testing system that provides the solutions you need to test your native, hybrid, and mobile web applications.

Why I picked Appium: This tool makes testing native apps easy and fast. Appium offers solutions that meet your mobile automation needs. It’s an open-source, cross-platform tool that provides the capabilities required to automate native, mobile web, and hybrid apps.

Appium enables you to create tests for various operating systems using the same application programming interface. As a result, code reuse is possible across multiple platforms (iOS, Android, Windows).

Appium Standout Features and Integrations

Features include open-source, test automation systems for native apps, cross-platform, robust mobile testing, compatible with many test automation frameworks, and automated testing on real devices and simulators. 

Integrations include Zebrunner, Genymotion, CrossBrowserTesting, Test Modeller, MoQuality, SpecFlow, NeoLoad, Codemagic, Testinium, and Subject7.

Appium is a free tool.



Pros and cons

Pros:

  • Robust integration options
  • Easy to set up
  • It’s free

Cons:

  • QA experts complain of setup and testing issues
  • There is no dedicated customer service team
  • Users need basic programming skill

The 10 Best SaaS Testing Tools Summary

Tools Price
New Relic From $49/user/month
QA Wolf Pricing upon request
Reflect From $200/month
BugBug From $99/month
BrowserStack Starts at $29/month
Katalon Studio From $25/month
Sauce Labs From $50/month
Mabl Pricing upon request
TestFairy Customized price upon request
Appium Free to use
Preview Image - <h2 class="c-block__title b-summary-table__title c-listicle__title h3" > Compare Software Specs Side by Side</h2>

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Other SaaS Testing Options

Here are a few more options that didn’t make the best SaaS testing tools list:

How I Selected the Best SaaS Testing Tools

Perhaps you're wondering how I selected the best SaaS testing tools for this list. To build this top 10 list, I evaluated and compared a wide range of SaaS testing tools with positive user ratings.

After determining my long list of top choices, I further honed my list by using the selection criteria below to see how each platform stacked up against the next one. I also drew on my years of QA experience to pinpoint the features that add a lot of value.

Selection Criteria

Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best SaaS testing tools for this article:

Usability:

When choosing a SaaS testing tool, usability is one of the major factors to consider. All the tools on my list are user-friendly—the user experience is top-notch. They have responsive & intuitive interfaces. You can easily get started with the tools using the ready-to-use features and following the on-screen instructions.

Issue Tracking:

I looked out for testing solutions with issue-tracking capability. Tracking features help application testing experts to keep tabs on activities. Given the complexity of SaaS testing, it’s easy to get overwhelmed and lose track of bugs that are yet to be fixed. With issue-tracking functionality, you can follow up on issues until they are properly fixed.

Collaboration: 

The efficiency and productivity of your QA team depend heavily on the ability of the team members to collaborate. Modern testing tools come with features that enable testers to share tools and test data in real-time—irrespective of their locations. All the tools on this list have collaboration features, which enable users to collaborate seamlessly and improve productivity.

Software Integrations: 

QA teams rely on various tools to get things done. Moving data from one tool to another when conducting tests is labor-intensive and time-consuming. Leading testing software solves this problem by enabling users to directly integrate their third-party tools. Integrations improve collaboration and make data sharing seamless.

Pricing:

You can get good SaaS testing software without breaking the bank. I considered pricing when picking the tools on this list. All the software is fairly priced and you’ll find a tool that suits your project, as well as your budget.

People Also Ask

Use SaaS Testing Tools To Launch Fast, Bug-Free SaaS Products

Having a good SaaS app idea is not enough to make your product successful. You need to build a high-quality application that can compete in the market. A buggy and low-performing product is more likely to be abandoned by users. 

Use a SaaS testing platform to verify and validate your application. SaaS testing tools help you to identify and fix issues before launching your product. Carefully explore the tools above to find the one that suits your needs and budget.

One more thing, sign up for the newsletter to get the latest insights from top thinkers in the QA industry.

Anyalebechi Elisha
By Anyalebechi Elisha

I’m Anyalebechi Elisha, a tech blogger and cybersecurity expert. For more than 3 years, I’ve been researching and writing short-form and long-form articles across many tech niches – with major focus on cybersecuty.