Congratulations! Hiring a new team member is a sign of growth. But like most things in life, venturing into the unknown means a potential for risks. The hiring process is already time-consuming, and hiring the wrong person means a delay in productivity and can be costly. So how do you minimize this risk?
You can always check references and assign tests, but the first step to hiring the right person is to attract the right candidate. Know what the role is responsible for and communicate that in your job description. This sets a baseline for the characteristics you’re looking for in an ideal candidate that you can refer to when selecting from your applications.
Basic Quality Assurance Job Description
A quality assurance specialist works with a team to ensure that a product is meeting the needed quality standards set by both the producer and the end-user. This person ensures the reliability, usability, and proper performance for the product to be distributed to the outside market so you’d want to hire someone who can follow and implement proper QA procedures.
Attention to detail
Ability to communicate well in written and verbal form
Create sampling procedures and ways for recording and reporting data
Conduct and monitor testing of products to ensure quality
Document QA activities
Investigate customer complaints and performance issues
Collect statistical data and apply it
Ensure compliance with industry regulators
Evaluate issues found and help create solutions
Quality Assurance Engineer Job Description
The quality assurance engineer is in charge of assessing the quality of and providing feedback to specifications and technical documentation. This position is highly involved in planning and implementing strategies when it comes to quality management and testing products. Your ideal candidate should excel in critical thinking and communication.
Curious and willing to learn
Possess technical skills for QA work
Be able to think both critically and creatively
Time management skills
BS or MS degree in computer science, engineering, or similar degree
The role of a quality assurance manager is to ensure that all requirements are met before the product goes out the door to customers. This person will be inspecting methods and procedures and identifying problems as they appear. You ideal candidate should have great experience in quality control, but also have the leadership qualities to guide others towards your company goals.
High technical skills
Good numerical skills and statistics
Solid leadership skills
Time management and organizational skills
Solid communication ability
BSc/BA in business administration or a similar field
Create procedures for inspection and to report quality issues
Monitor operations that could affect the quality
Supervise and lead inspectors, techs, and staff
Appraise customers needs and how the product is meeting them
Report malfunctions to production execs for action
Review standards and policies
Keep records of reporting and reviews
Make sure all legal standards are met
Quality Assurance Technician Job Description
A quality assurance technician assures production quality is consistent, staff are well managed, processes are validated, and audits are done. This position handles system improvements and manages documentation. A great quality assurance technician has to be thorough, skilled at problem-solving, and a team player.
Be able to assess and improve the QA process
Good communication skills – written and verbal
Attention to detail
BSc or BA in the appropriate field
Abilities in QA measuring and testing
In-depth knowledge of safety needs and legal standards
Computer knowledge in MS Office and analytics software
Collaborate with customer service and production departments for execution of projects
Do reviews and approve documentation and process deviations
Make sure teams follow all requirements
Create test situations, data, and scripts based on project objectives
Whether you are hiring a QA technician, an engineer, or a manager, being able to break down and articulate the skills, requirements, and duties of each position is helpful to your search. A clear and elaborate job description will continue to bring value even after you’ve hired the right person because it will help clarify goals for the position and minimize role confusion.
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